Shipping Policy

We’re committed to getting your order to you as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after your purchase is completed.

Once your order has shipped, you’ll receive a confirmation email with tracking information when available.

Shipping Times

Estimated delivery times depend on your destination:

• United States: 6–12 business days
• Canada: 7–14 business days
• United Kingdom & Europe: 7–14 business days
• Australia & New Zealand: 10–20 business days
• Other international destinations: 10–25 business days

Please note that these are estimated delivery times, not guaranteed delivery dates.

International Orders

International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by the destination country.

Any customs duties, taxes, or import fees are the responsibility of the customer.

Customs processing can also occasionally cause delays that are outside our control.

Tracking

Once your order has shipped, you can use the tracking information provided in your shipping confirmation email to follow your package.

Please allow up to 48 hours for tracking information to update after your shipping confirmation is sent.

Delayed or Lost Packages

If your package appears to be delayed, please first check the tracking information for the latest update.

If your tracking information has not updated for an extended period or your package appears to be lost, please contact our customer support team and we’ll help investigate the shipment.

Please understand that once an order has been handed over to the shipping carrier, delivery times may be affected by circumstances outside our control, including carrier delays, customs processing, weather, or other logistical disruptions.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your order.

If an order is returned to us because of an incorrect or incomplete address, we may be able to reship the order once the applicable additional shipping costs are covered.

If you need to change your shipping address, contact us as soon as possible after placing your order. We cannot guarantee that changes can be made once an order has entered processing or been shipped.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team through the contact information provided on our website.

We’re happy to help.